Return & Refund Policy
Effective Date: July 23, 2026
Thank you for shopping with us! Each item is made to order especially for you. Because of this, we ask that you review your order carefully before completing your purchase.
Returns & Exchanges
Due to the custom, made-to-order nature of our products, we do not accept returns or exchanges for:
Incorrect size selection
Change of mind or buyer's remorse
Color preference
Ordering the wrong item
Minor variations in print placement, color, or garment appearance that naturally occur during the production process
Please review the product details before placing your order. If you have any questions before purchasing, we're happy to help.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, we'll make it right.
Please contact us within 7 days of delivery and include:
Your order number
A brief description of the issue
Clear photos showing the product and the problem
Once your claim has been reviewed and verified, we will provide an appropriate resolution, which may include a replacement or a refund.
Lost Packages
If your tracking information shows that your package has been lost in transit, please contact us so we can work with the shipping carrier and our fulfillment partner to determine the best resolution.
If a package is marked as delivered by the carrier but cannot be located, we recommend first checking with household members, neighbors, your local post office, or the shipping carrier. We are not responsible for packages that are marked as delivered by the carrier but are lost or stolen after delivery.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an incorrect address is entered, please contact us as soon as possible. We will do our best to update the address if production has not yet begun.
If an order has already entered production or shipped, we may be unable to make changes. Additional shipping charges or additional charges for another product may apply if an order must be reshipped.
Order Cancellations
Orders may be canceled only before production begins.
Because our products are made to order, we cannot cancel or modify an order once production has started.
Refunds
Approved refunds will be issued to the original payment method used at checkout.
Please allow your financial institution several business days to process and post the refund after it has been issued.
Contact Us
If you have any questions or need assistance with your order, please contact us through the contact information provided on our website. We are committed to providing excellent customer service and will do our best to resolve any issues promptly.