Effective Date: July 23, 2026

Welcome to our hale + hen. By accessing or purchasing from this website, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use this website.

1. General

By placing an order through our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or product availability.

2. Products

Many of our products are made to order. Production begins shortly after an order is placed, which allows us to reduce waste and create each item specifically for you.

Because our products are made to order, slight variations in print placement, color, size, stitching, or overall appearance may occur. These variations are a normal part of the manufacturing process and are not considered defects.

We make every effort to display product colors and designs accurately. However, actual colors may vary slightly depending on your screen settings and the printing process.

3. Pricing

All prices are listed in U.S. dollars (USD).

Prices are subject to change without notice. We reserve the right to correct pricing errors at any time, including after an order has been placed.

4. Payment

Payment is due at the time an order is placed. Orders will not begin processing until payment has been successfully received.

5. Order Processing

Orders are processed within the estimated processing time shown on the product page. During holidays, promotions, or periods of high demand, processing times may be longer.

6. Fulfillment Partners

To provide high quality products, some items are manufactured and shipped by trusted third-party fulfillment partners on our behalf.

Production and shipping times may vary based on product availability, seasonal demand, and carrier conditions. While we carefully select our fulfillment partners, we are not responsible for delays caused by circumstances outside our reasonable control.

7. Shipping

Shipping estimates are provided for convenience only and are not guaranteed.

Once an order has been shipped, we are not responsible for delays caused by shipping carriers, weather, customs, or other events outside our control.

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for orders delivered to an incorrect address entered during checkout.

8. Returns and Exchanges

Please refer to our Return Policy for complete details.

Because our items are made to order, we generally cannot accept returns or exchanges due to incorrect size selection, color preference, or buyer's remorse.

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery with your order number and clear photos so we can help resolve the issue.

9. Cancellations

Orders may only be canceled before production has begun. Once production has started, cancellations are no longer possible.

10. Intellectual Property

All artwork, designs, logos, graphics, photographs, product images, text, and other content displayed on this website are the exclusive property of our business and are protected by applicable copyright and intellectual property laws.

The purchase of a product does not transfer ownership of the artwork or grant permission to reproduce, modify, distribute, resell, or commercially use any of our designs without our prior written consent.

11. User Conduct

You agree not to use this website for any unlawful purpose or in any manner that could interfere with the operation or security of the website.

12. Limitation of Liability

To the fullest extent permitted by law, our liability for any claim relating to your purchase or use of this website shall not exceed the amount paid for the applicable product.

We are not liable for indirect, incidental, special, or consequential damages.

13. Disclaimer

Products and services are provided "as is" and "as available" except as required by law.

14. Governing Law

These Terms and Conditions shall be governed by the laws of the State of Arizona, without regard to conflict of law principles.

15. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes become effective immediately upon being posted to this website.

16. Contact

If you have any questions regarding these Terms and Conditions, please contact us through the contact information provided on this website.